Order Processing
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Can I get my size?
Absolutely. Our sizes range from US 6 to US 16. Refer to our size chart(URL will be linked) to choose. We are open to making specially sized apparels as well. Kindly reach us on +233551714517 or hello@9ette.com email with your details.
Shipping Information
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
What Payment Methods Are Accepted?
We accept mobile money, debit cards like Visa and Mastercard and credit cards worldwide.
Orders and Returns
Can I return my order?
Yes, you can return your order if your apparel is unworn with the tag still intact. We will process your request within 7 – 12 working days and reach back to you.
Can you make bulk orders?
Yes, we can. Kindly reach out to hello@9ette.com or +233551714517 with your order details. We will communicate the terms and prices to you.